Q: How are the airbeds constructed?
A: There are five types of construction used on INTEX Airbeds. I-Beam construction is characterized by parallel vinyl beams oriented vertically or horizontally. Coil Beam construction is differentiated by open loops of vinyl, each attached by a weld (typically circular) at the top and bottom of the bed. Wave Beam is a converted I-Beam construction consisting of equally distanced air channels creating a wave like surface. Comfort-Top Construction is Two Layers. It has an I-Beam base and a top layer of circular imprints attached by a weld to a solid sheet of vinyl providing flexibility. Air-flow construction has diamond shaped pockets that allow air to flow smoothly from one pocket to another.
Q: Can I use an airbed on my existing bedspring?
A:Airbeds may be placed on any serviceable bedspring or solid foundation. Old or damaged bedsprings can diminish the performance and comfort of the airbed and may even cause damage to the beds. INTEX airbeds perform best on solid foundations.
Q: Why doesn't the product measure out to the size stated on the box?
A: INTEX airbeds state the approximate inflated size; Make sure the airbed is inflated before it is measured. Make sure to incorporate the bulge on whichever side you are measuring. All sizes are approximate which will be affected by the pressure, temperature and etc. You may get a measurement different than what is stated on the packaging due to the above.
Q:Since my airbed has flocking, how can I use the repair patch - it won't adhere to the flocking?
A: The repair patch is designed for vinyl surfaces only. However, fine sandpaper, or an emery board can be used to gently rub away the flocking. When that is complete, clean the area with nail polish removal solution so the repair patch will adhere to the bed.
Q:What type of valve does my airbed have?
A: The INTEX airbeds have a Built-In Pump, a 3-in-1 Valve (part# 10650), a 2-in-1 Valve (part# 10651), or a Double Valve. An Exhaust Valve Cap (part# 10043) and Plug (part# 10044) is also used on some old type airbeds.
Q:Does the INTEX airbed come with a warranty?
A:Intex airbeds do not have a warranty. If you have any questions regarding the replacement of your Intex airbed please contact the original place of purchase. Replacements are issued through the retailer in accordance to their store policy. For airbeds purchased from www.intexstore.com please review the Warranty/ Return Policy section of the site.
Q:How can I differentiate the valves?
A: A Built-in Pump is a pump that is mounted inside of the airbed with the panel portion showing. A 3-in-1 (part# 10650) Valve has two "clips" on either side of the Valve Cap that allows for easy removal. A 2-in-1 (part #10651) Valve does not have "clips" and instead consists simply of a screw-on cap, and a plug that fits on top, and in the center of the cap itself. The Exhaust Valve Cap (part# 10043) and Plug (part# 10044) consists of a rubber stopper plug that is inserted first, while the screw-on cap is placed on top of the plug. The Double-Valve is a vinyl valve stem that is attached to the mattress and is reminiscent of a beach ball valve.